Amazon is undeniably one of the world’s best-known retailers. Texas consumers can purchase goods directly from the Amazon brand, and they can use Amazon to purchase products from a veritable sea of smaller manufacturers and third-party sellers. Although this digital sales platform has made it possible to get clothing, technology, food, and health and household products from all over the world, this increased accessibility is not without its risks. Currently, the Consumer Product Safety Commission is pushing to have hundreds of thousands of products sold on this platform recalled due to potential safety hazards.
Online shoppers deserve the same protections as in-person shoppers
The CPSC has launched a complaint on the stated premise that online shoppers deserve the same consumer protections that in-person shoppers receive. Among some of the products that have caused this four-member commission to take action are 400,000 hairdryers lacking components for preventing electrocution as well as more than 20,000 carbon monoxide detectors that don’t reliably sound an alarm when harmful gases are detected. Although these are not Amazon-branded products, they are warehoused and fulfilled by the company. According to the CPSC, 131 carbon monoxide poisoning deaths occurred in 2017 alone as the result of defective consumer products sold and fulfilled by various companies.
Defective goods can lead to serious injuries and loss of life
Purchasing defective goods is about far more than failing to get your money’s worth. Poorly designed and poorly manufactured products can lead to:
• Vision loss
• Loss of limbs
• Crippling injuries
• Disfiguring injuries
The use of defective products can lead to life-changing physical and psychological injuries and even death. Whether purchasing these goods online or from brick-and-mortar stores, people have a right to fair recompense for the damages, and the companies that manufacture or sell these products must be held accountable.
Amazon has removed many of the offending products from its stock without consulting with the commission. The CPSC wants all of the listed, defective goods to be taken out of circulation. To date, Amazon continues to deny accountability for goods that have been sold by third parties via its fulfillment services and online platform. Notwithstanding this fact, if you’ve been harmed by a product that you’ve purchased online, you may be able to seek compensation for your injuries.